Takeaways and Coronavirus: a Guide for Customers and Operators, Updated May 15th 2020 – Following the article I wrote about Coronavirus FAQs for Restaurant, Cafes and Takeaways , some visitors contacted our company through chat. Most of them would ask the exact same question:

Are takeaways safe during the Coronavirus outbreak?

So I have decided to put together a guide on Takeaways and Coronavirus that could be used for both takeaway customers and operators.

To stay up to date about Coronavirus, make sure you check my blog post with a live Coronavirus map with updated world cases including individual stats for UK, US, Ireland, Canada, Australia and South Africa.

Finally, if you are looking for the perfect workout to do at home, look no further than From Zero to Hero, a complete 4-month workout plan by 3-times Amazon best-seller author and personal trainer Anthony Arvanitakis.

Get your journey started with From Zero to Hero.

Disclaimer: The two links above are affiliate links which provide a small commission to me at no cost to you. These links track your purchase and credit it to this website. Affiliate links are a way to support the content I create. I don’t promote products I don’t believe in.

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Takeaways and Coronavirus: General Questions

Can Takeaways Stay Open?

Most of the takeaways are still open for business in Ireland, UK, US and Rest of the World.

Additionally, some restaurants are also repurposing their operations to collection and / or delivery only. You can read more in our article Coronavirus Marketing Examples from Restaurants, Cafes and Takeaways.

Having said that, many takeaways might change their opening hours and put limitations in place such as contactless payments, no-seating and no-contact delivery.

If you want to know how to temporarily change your business hours and description on Google Maps, make sure you read our post on how to update Google My Business during COVID-19.

Some takeaways take it to the next level…

For this reason, it’s always a good idea to keep an eye on their business profiles on social media. If no info is available there, you can always give the business a call.

Are Takeaways Open in the UK?

As of 12 am on Tuesday, March 24th all non-essential shops in the UK are to close their premises to the public, including takeaways, restaurants and cafes, while online orders and deliveries will continue.

As far as takeaways, the government guidance says ‘people can continue to enter premises to access takeaway services, including delivery drivers’ (source: manchestereveningnews.co.uk).

Following the government’s guidance issued on March 23rd, ‘takeaway and delivery facilities should remain open and operational’ (source: gov.uk):

This means people can continue to enter premises to access takeaway services, including delivery drivers.

Businesses are encouraged to take orders online or by telephone, and businesses should not provide seating areas, indoors and outdoors, for customers to consume food and drink on. Ordering in advance is strongly encouraged to avoid waiting in, as per Public Health England guidelines.

Planning regulation has been changed to enable restaurants, cafés and pubs which do not currently offer delivery and hot food takeaway to do so. The legislation can be accessed online.

People must not consume food or drinks on site at restaurants, cafés or pubs whilst waiting for takeaway food.

Are Takeaways Open in Ireland?

From Wednesday, March 25th Ireland will see new Coronavirus restrictions in place, including the closing of all non-essential shops.

Takeaways, ‘restaurants and cafes can operate only for takeaway and delivery’ (source: rte.ie).

Following his speech to the people of Ireland on Friday, March 27th Taoiseach Leo Varadkar confirmed in a tweet on Saturday, March 28th that takeaways stay open:

When Will Restaurants and Cafes Reopen?

On May 1st 2020 the government of Ireland has published a detailed roadmap on the ‘reopening of society and business’ confirming cafes, restaurants and takeaways could serve food on premises starting June 29th 2020 (source: gove.ie).

Until then restaurants, cafes and takeaways will continue to offer delivery and collection services only.

List of Takeaways Open in Ireland

This is the most up to date lists of takeaways, restaurants and cafes open for delivery and / or collection in Ireland.

Takeaways Open in Dublin

  1. Aladdin Kebab
  2. Angelina’s
  3. Apache
  4. Aperitivo
  5. Apriles
  6. Base WFP
  7. Biryani Box
  8. Bombay Flame
  9. Bombay Pantry
  10. Boojum (Mespil Rd, Kevin St, Smithfield)
  11. Bruno’s Takeaway
  12. Burger King
  13. Cafe Bliss
  14. Cafe Oasis
  15. Camile Thai
  16. Casanovas WFP
  17. Castello Asian
  18. Chai Yo
  19. Chicken Hut
  20. Chickn Lickn
  21. Chop Chop
  22. Chrysanthemum Chinese
  23. Ciao WFP
  24. Cinelli Whitechurch
  25. Clanbrassil St Bistro
  26. D Grill
  27. Dagdoug
  28. Dall Italia
  29. Damascus Gate
  30. Darius
  31. Delhi Lounge
  32. Diep
  33. Dillinger’s
  34. Dollard & Co
  35. Dublin Kebab
  36. El Patron
  37. Elephant & Castle
  38. Emperor BBQ
  39. Er Buchetto
  40. Excelsior Asian
  41. Fabbrica Di Pizza
  42. Firehouse Pizza
  43. Fishtail Nepalese
  44. Flaming Wok
  45. Gallaghers Boxty House, Tallaght
  46. Ginos & Fountain
  47. Giovanni’s
  48. Golden Chip
  49. Golden Cod Noodle Box
  50. Golden Grain
  51. Golden Kebab
  52. Golden Tandoori
  53. Gourmet Express
  54. Gourmet Food Parlour, Santry & Dun Laoghaire
  55. Great Wall & A-Roy Thai
  56. Green Italia Woodfired Pizza
  57. Green Mango
  58. Green Masala
  59. Hanleys Cornish Pasties
  60. Hanoi Tower
  61. Hasu Japanese & Thai
  62. Ho Ho
  63. Hogs & Heifers
  64. Hong Kee
  65. Hub Himalayan
  66. HX46
  67. Ianelli’s
  68. India Link
  69. Jewel in the Crown
  70. Jolin’s Vietnamese Coffee House
  71. Kanum Thai
  72. Khans Balti House
  73. Konkan Indian
  74. Kopitiam
  75. Korean Burrito
  76. KuRaudo Dublin 2
  77. La Costa
  78. Leo Burdock’s
  79. Lotts & Co
  80. Macari 66
  81. Macari’s
  82. Madina Desi Curry
  83. Maharajah Indian, Clontarf
  84. Mao at Home
  85. McGuinness Takeaway
  86. Mi Thai
  87. Michie Sushi
  88. Mint Leaf
  89. Morocco Gate
  90. Multi Pizza
  91. MXCAN
  92. Namaste India
  93. New Sunrise D7
  94. Ocean Garden Chinese
  95. One Society
  96. Passion 4 Pizza
  97. Paulista Pizza
  98. Pearl River
  99. Peter’s Takeaway
  100. Pete’s Restaurant
  101. Pieman
  102. Pinheads Pizza
  103. Pita Pit Blanchardstown & Pita Pit Point Campus
  104. Pizza Hut Delivery
  105. Pizza Mor
  106. Pizza Shack
  107. Pizza Yard
  108. Quiznos D1
  109. Rasoi
  110. Ravi’s Kitchen
  111. Rialto Malaysian Chinese
  112. Rick’s Burgers
  113. Roma
  114. Romayo’s
  115. Rosso Authentic WFP
  116. Rua Pizza
  117. Ruby’s Pizza & Grill
  118. Sampa Foods
  119. San Sab
  120. Sanuk Thai
  121. Sashimir Sushi
  122. Sawadee Thai
  123. Shaka Poke, Blackrock
  124. Silvio’s Food Fare
  125. Silvios Templeogue
  126. Spice Cove
  127. Spice Guru
  128. Spice of India
  129. Spice Village
  130. Staple Foods
  131. Sun Bear Gelato
  132. Super Pizza
  133. Sushida
  134. Tadka House
  135. Taiping
  136. Thai Orchid
  137. The American Diner
  138. The Fish Bar
  139. The Good Food Store
  140. The Punnet Food Emporium
  141. Tiger WFP
  142. TriBeCa
  143. Uno Pizza
  144. Verde
  145. Vermilion Indian
  146. Victoria Chinese
  147. Vincenzo’s
  148. Wallace Asti
  149. Wasabi Sushi Bar
  150. Wing It
  151. WOWBURGER
  152. Yeeros
  153. Yummy Oriental
  154. Zambrero
  155. Zucconi Restaurant
  156. Amigos
  157. Baan Thai Ballsbridge
  158. Grainger’s The Manor Inn, Swords
  159. Green Fox Cafe, Harold’s Cross
  160. Impasto 48
  161. Koba
  162. Lets Eat In
  163. Mr Wu, Chapelizod
  164. Say Fish, Dun Laoghaire
  165. Sushida, South Circular Rd & Rathmines
  166. The Brick Room, Balbriggan
  167. Cafe Bar in Swords
  168. Anglers Rest in Castleknock/Strawberry Beds
  169. Gourmet Food Parlour
  170. Lavanda
  171. Farmer Browns
  172. Harbourmaster/IFSC

Source: dublinlive.ie

Takeaways Open in Cork

  1. Apache
  2. Barties
  3. Big Bite
  4. Bombay Palace
  5. Boojum
  6. Burger Hut
  7. Burger King
  8. Camile Thai
  9. Fellas Good Food Company
  10. Four Star Pizza
  11. Grilled Pepper
  12. Heaven Pizza
  13. Lan Tana Pizza
  14. Madina Kebabs
  15. Mamak Asian
  16. Mirch Masala
  17. Mizzoni’s
  18. Novecento
  19. Oregano Leaf Pizzeria
  20. Phoenix House
  21. Spice Inn Indian
  22. Star Max
  23. The Four Liars Bistro
  24. Tung SIng
  25. Village Inn
  26. Zico’s Pizza
  27. Shake Dog

Source: breakingnews.ie

Takeaways Open in Galway

  1. Abrakebabra
  2. Apache
  3. Boojum
  4. BoTown
  5. Bubble Bee
  6. BunBros
  7. Burger King
  8. Capital Turkish Kebab
  9. Capones
  10. Cappagh Chinese Restaurant
  11. Charcoal Grill
  12. Chopstix
  13. Classico
  14. Falguni
  15. Four Star Pizza
  16. Galway Bites
  17. Galway Tandoori
  18. Giovanni’s
  19. Glynn’s Kitchen Pizzeria
  20. Golden Mountain
  21. Indi Garden
  22. Jack Jordans
  23. Kebab Hut
  24. Khow Thai
  25. King Ding
  26. Lana Asian Street Food
  27. Limeleaf
  28. Lolo’s Pizza & Pasta
  29. Mizzoni’s
  30. Norio’s Diner
  31. Osteria Italiania
  32. Papa Rich
  33. Samyo
  34. Shake Dog, Eyre Sq
  35. Tulsi
  36. U LioTru
  37. Venice
  38. Vinnie’s Takeaway
  39. Woozza Wood Fired Pizza
  40. Xian Tuam & Claregalway

Source: breakingnews.ie

Takeaways Open in Limerick

  1. Achari indian
  2. Apache
  3. Bambu
  4. Blossom Chinese
  5. Boojum
  6. Burger King
  7. Camile Thai
  8. Casa Nova
  9. Cedar House
  10. Freda’s Takeaway
  11. Gala House
  12. Istanbul Kebab
  13. Just Pizza & Kebab
  14. Kebab Corner
  15. King’s Pizza
  16. Lana Asian Street Food
  17. Mix Spice 3 n 1
  18. Pagoda Corbally
  19. Pizza Bites
  20. Pizza Club
  21. Pizza Galaxy
  22. Sizzler’s Pizza House
  23. Solo Pizza
  24. Spice of India
  25. Stuffin’s Chinese
  26. Subway
  27. Super Bites
  28. The Curry House
  29. Turkmen Grill
  30. Wok To Go
  31. Yummy Yummy

Source: breakingnews.ie

Are Takeaways Open in the US?

In the US the scenario changes from state to state. The common theme is that seated areas are closed across the country.

Here’s a breakdown of the states where takeaways are open for business, takeout and delivery only (source: wsj.com):

  • Alabama
  • Alaska
  • Arkansas
  • Arizona
  • California
  • Colorado
  • Connecticut
  • Delaware (delivery only)
  • Florida (delivery only)
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana (delivery only)
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana (delivery only)
  • Maine (delivery only)
  • Maryland (delivery only)
  • Massachusetts (delivery only)
  • Michigan (delivery only)
  • Minnesota (delivery only)
  • Mississipi
  • Missouri (delivery only)
  • Montana (delivery only)
  • Nevada (takeout only)
  • New Hampshire (delivery only)
  • New Jersey (delivery only)
  • New Mexico (delivery only)
  • New York
  • North Carolina (delivery only)
  • North Dakota (takeout only)
  • Ohio (delivery only)
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island (delivery only)
  • South Carolina (delivery only)
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

Are Restaurants Open in the US?

Here’s a breakdown of the states where restaurants are open for business (sources: forbes.com, nytimes.com, aljazeera.com):

  • Alaska – From April 24th restaurants and cafes can serve seated customers for up to 25% capacity, reservation only.
  • Georgia – From April 27th restaurants and cafes can resume limited dine-in services.
  • Idaho – Restaurant to reopen later in May (dates TBC).
  • Kansas – Movement restrictions: confusing and contradictory advise from Kansas where restaurants and bars remain open as long as customers retain a six-feet distance, but the state of Kansas is subject to a stay-at-home order (source: forbes.com).
  • Mississipi – Restaurants can serve a maximum of ten (10) customers and keep a six-feet distance.
  • Montana – Restaurants are expected to reopen beginning May 4th.
  • Nebraska – Restaurants and cafes remain open.
  • Oklahoma – Restaurants are expected to reopen on May 1st.
  • Tennessee – Restaurants to reopen starting April 27th.
  • Texas – Restaurants to reopen starting from May 1st with limited capacity.

Are Takeaways Open in Australia?

As of Sunday, March 22nd takeaways, ‘restaurants and cafes will only be allowed to offer takeaway’ and delivery services (source: abc.net.au).

Can Takeaways Stay Open?

This varies from country to country. In the UK ‘they can continue to provide takeout services’ (source: Thesun.co.uk).

In Ireland ‘Cafes and pubs can stay open but are advised to do so with caution’. Most cafes and restaurant are closed. The ones that are open they only offer collection or delivery (source: Dublinlive.ie.

In the US most takeaways are open for takeout and delivery only – no seated diners.

Are Takeaways an Essential Service?

Yes, takeaways are considered an essential services in most countries, including UK, Ireland, the US and Canada.

Are Chinese Takeaways Open?

Chinese takeaways, like any other takeaway, are considered an essential service. They can stay open as long as they follow the latest public health guidance.

Is It Safe to Order from Takeaways?

Ordering from takeaways is generally safe as there is currently no evidence of COVID-19 being transmitted through food, food packaging and containers, or food handling.

Takeaways and Coronavirus: Food

Can COVID-19 Be Transmitted through Food?

We already reported this answer in the article Coronavirus FAQs for Restaurants, Cafes and Takeaways:

Experience with SARS and MERS suggest that people are not infected with the virus through food. So, it is unlikely the virus is passed on through food and there is no evidence yet of this happening with COVID-19 (coronavirus) to date.

Coronaviruses need a host (animal or human) to grow in and cannot grow in food. Thorough cooking is expected to kill the virus because we know that a heat treatment of at least 30min at 60ºC is effective with SARS (source: fsai.ie).

Can Coronavirus Be Transmitted via Food Packaging?

Again, from the same article:

Currently there is no evidence of food or food packaging being associated with transmission of COVID-19. Like other viruses, it is possible that the virus that causes COVID-19 can survive on surfaces or objects such as money.

Current information suggests that the virus may survive a few hours on surfaces.

Because there is not significant dat available, infectious disease expert Dr. Thomas Tsai gives the following advice (source: The Guardian):

it’s not a bad idea to wash your hands before you look through containers and potentially to wipe down some of the exterior surfaces.

Can Coronavirus Be Transmitted via Food Handling?

Currently, there is no evidence of food or food packaging being associated with transmission of COVID-19.

Having said that, it’s probably worth making a distinction between takeaway operators preparing your food and those delivering your order.

Can Food Couriers Catch COVID-19?

Since they regularly see a number of people as part of their job, their chances of contracting the virus are higher than the average.

The no-contact delivery put in place by many food delivery services should reduce the risk of contracting COVID-19 for both couriers and customers.

Keeping the so called ‘social distancing’ is also another way to minimise the risk.

Are Food Couriers More at Risk of Catching COVID-19?

Again, Dr. Tsai on this:

Especially if they are making deliveries to families who are in quarantine because they’ve tested positive for the infection. Given the number of people they see daily, the deliverers are probably among those at greatest risk of exposure, so they do need to be careful.

Takeaways and Coronavirus: Food Delivery

What Are Food Delivery Services Doing about COVID-19?

The majority of food delivery services including Just Eat, Deliveroo, Uber Eats and Takeaway.com are putting in place extra precautions to reassure their customers and partners. These include:

  • No-contact delivery
  • Order online or by phone
  • Contactless payments
  • Protective gloves for customer-facing staff
  • Antibacterials and disinfectants for both staff and customers
  • Social distancing
  • One-customer-at-the-time-policy
  • Car window drop off
  • Hatch facility

Takeaways and Coronavirus - tablet on wooden surface showing Coronavirus advice to stay at home

What is No-Contact Delivery?

No-Contact or Zero-Contact Delivery means you will have no contact with the deliverer of your food, which will be left at the door or at an agreed pick-up point.

What is Car Window Drop Off?

Car window drop off means you will receive your order while waiting in the car outside the premise. Some takeaways ask customers to wait in the car or give this option.

What is a Hatch Facility?

A hatch facility is a window food can be delivered through. One of the most well-known hatch facilities is the McDonald’s drive-thru.

What is Social Distancing?

Social distancing is about keeping a space of 2 metres (6.5 feet) between you and other people. It’s also recommended not shake hands or make close contact if possible.

Social distancing is in place in premises that accept walk-ins such as takeaways.

Takeaways and Coronavirus - read hair girl with mask

What is Contactless Payment?

Contactless Payment is a form of payment where you can buy products or services by using your credit card, debit card or smartphone.

You pay by swapping your card or device onto a second device, which is used to process the payment.

It’s particularly recommended as preferred form of payment during the Coronavirus outbreak because it doesn’t involve the touching of any surface.

Can I Pay My Takeaway Order by Cash?

While some takeaways still accept cash, it’s recommended that you use contactless payments as COVID-19 can survive on surfaces and objects such as money.

Just Eat and Coronavirus

This is the only statement I could find from Just Eat (source: Heart.co.uk):

We are introducing contactless delivery and continue to share relevant government advice with restaurants, couriers and our people

Here’s a list of takeaways, cafes and restaurants offering food delivery and / or collection in Dublin, Cork, Galway and Limerick (source: extra.ie).

Takeaway.com and Coronavirus

As for Takeaway.com, the Dutch company that acquired Just Eat earlier in January, they confirmed to Reuters that as of Friday, March 14th they would start ‘dropping orders at the door’ and that they will provide ‘delivery without physical contact’ (source: Reuters.com).

Deliveroo and Coronavirus

This is one of the statements issued by Deliveroo through a spokesperson (source: Yorkshireeveningpost.co.uk):

As well as providing restaurants with additional packaging and stickers to seal the delivery bags, we’re also launching a no-contact drop-off service which will mean you can request in the app that your rider leaves the food on your doorstep – removing the need for direct contact for both parties.

Takeaways and Coronavirus

Uber Eats and Coronavirus

Uber posted an official statement on their website about the coronavirus outbreak and the steps the precautions they are taking. Here’s the main points:

  • In accordance with health authorities, they are temporarily suspending ‘riders or drivers confirmed to have contracted or been exposed to COVID‑19’.
  • They are providing drivers with disinfectant and help them keep their cars clean.
  • They have a ‘no-contact’ option in place for deliveries, where you can ask your courier to leave your food at the door.

Marvin and Coronavirus

Marvin.ie published a blog post ‘COVID-19 Tips for Takeaways’. They also offer some printing material that can be used in store. The tips are mostly for takeaways operators and are split between delivery and takeaways management:

Delivery Management

  • Drivers to wear latex gloves
  • Accept contactless payments only
  • Always read the receipt for instructions eg some customers might want the food left at the door

Takeaway Management

  • Accept one customer at the time into the premise
  • Consider dropping food directly to the customer waiting in the car
  • If you have a window or hatch facility, consider running operations through this portal
  • Keep social distancing

GrubHub and Coronavirus

A representative from Grubhub confirmed that they will start doing contact-free delivery and that they have ‘provided drivers and restaurants with the CDC’s recommendations that focus on good hygiene’ (source: nypost.com).

Seamless and Coronavirus

Seamless belongs to GrubHub and applies the same precautions of the main group. These are mainly focused on contact-free delivery and extra hygiene for both drivers and restaurants.

Instacart and Coronavirus

Instacart belongs to GrubHub and applies the same precautions of the main group. These are mainly focused on contact-free delivery and extra hygiene for both drivers and restaurants.

 

Takeaways and Coronavirus: Pizza Delivery

Apache Pizza* and Coronavirus

Apache Pizza has a very detailed protocol in place, which can be found on their website. This protocol is focused on the following precautions:

  • Zero contact delivery
  • Online or contactless payments
  • Sanitisers and latex gloves for drivers
  • Social distancing

As of Friday, March 27th all Apache Pizza stores in Ireland and Northern Ireland will stop accepting cash as a form of payment:

*Disclaimer: Apache Pizza is an Increasily customer.

Domino’s and Coronavirus

The only precaution I could find about Domino’s is the contact-free delivery option. From their Twitter account:

‘Contact Free Delivery’ at checkout on pre-paid orders. Your driver will call when they arrive to find out where you’d like your order left. Once it’s been placed in your agreed location, the driver will stay at least 2 metres away.

Four Star Pizza and Coronavirus

Four Star Pizza issue a statement, in the form of a blog post, about their ‘enhanced hygiene measures’. The main points are:

  • Upgraded cleaning procedures
  • Staff to wear disposable gloves when and in-between
    • Handling cash
    • Portioning foods
    • Folding boxes
    • Cleaning Activities
    • Deliveries to Customer
  • They still accept cash but they contactless payments

Pizza Hut and Coronavirus

Pizza Hut published a blog post on their website, mostly focused on contact-free delivery. This is mostly focused on online payment, contact-free delivery and social distancing.

Papa John’s and Coronavirus

I couldn’t find any statement, blog post or press release about extra precautions in place.

Takeaways and Coronavirus: Fast Food Chains

McDonald’s and Coronavirus

McDonald’s has been one of the few brands, if not the only one, to share a video from his CEO updating their customers about the measures in place during the COVID-19 outbreak.

In brief, they have decided to ‘close seating areas, including the use of self-service beverage bars and kiosks, and shift our focus to serving customers through Drive-Thru, walk-in take-out and McDelivery’.

On Sunday, March 22nd McDonald’s issued a statement confirming the decision to close all restaurants in Ireland and UK by 7 pm on Monday, March 23rd at the latest:

Following rumours about a possible reopening of some stores, McDonald’s UK and Ireland has issued a statement confirming they are looking into a ‘potential and limited reopening’ (source: fm104.ie).

McDonald’s remains open in Australia. The following are some of the extra precautions put in place (source: 7news.com.au):

  • Contactless payment options for In-restaurant, Drive-Thru and McDelivery services
  • ‘strict cleaning, quality control and hygiene procedures’

Additionally:

Our [McDonald’s] crew are regularly washing their hands with anti-microbial hand wash, and as always, wearing gloves as they prepare your meal. The same hand wash is available for our [McDonald’s] customers to use to wash their hands in our [McDonald’s] customer bathrooms.

When Will McDonald’s Reopen in Ireland?

McDonald’s is reopening six outlets in Dublin starting May 20th. The stores will only offer drive-thru services for the moment.

The exact locations will be confirmed by McDonald’s closer to date.

When Will McDonald’s Reopen in the UK?

‘From Wednesday (May 13) McDonald’s will begin to reopen 15 of its restaurants for delivery only’. You can find the full list here (source: getsurrey.co.uk).

Burger King and Coronavirus

In a statement by Christopher Finazzo, President BK Americas, Burger King highlights what they are doing to keep their customer safe. This is an extract from their statement:

Safety: We are proud to say we have best-in-class cleaning procedures in place in our restaurants worldwide. We have handwashing, sanitization and cleaning rules that make sense. We wipe down pin-pads and door handles. We disinfect tables, chairs and all the surfaces in our restaurants.In light of COVID-19, we have increased the frequency of these cleanings, which now occur multiple times every hour at each of our restaurants.

Experts: We are connected with government experts. Whether it’s the CDC here in the United States or local government experts around the world. When the crisis started in China, we were among the first to do everything that these experts asked of us.

Teamwork: We are working hard with our amazing restaurant owners and their team members to always do the right thing for you, our guest. We will never cut corners. We have been America’s burger brand for over 50 years and it’s because you can trust that we strive to do the right thing.

Delivery: We have been meeting with the world’s biggest delivery partners to make sure they can handle increased demand for delivery. We offer BK Delivery on the BK Mobile App, BK.com, and with Uber Eats, DoorDash, GrubHub, and Postmates. The BK Mobile App also offers simple ordering and pickup through the drive-thru or in-store, helping to provide a more touchless experience to keep you feeling as comfortable as possible.

Industry: We are talking to other restaurant chains around the world to understand what they are doing. We are the most competitive burger brand on the planet. But, there are times to turn down the grill and make sure as a restaurant industry that we are learning from each other. We are staying in touch with our competitors to make sure we’re all doing the right thing together in this situation so that you don’t have to worry about your health when you walk into any restaurant in the United States – whether ours or someone else’s.

Burger King UK, which was temporarily closed during the lockdown, is reopening four restaurants, respectively in Bristol (2), Coventry and Swindon as of April 16th (source: bbc.com):

Staff will wear masks and gloves and will be trained in running delivery-only kitchens hygienically, the fast food chain said.

There will be stringent cleaning measures, and staff will get social distancing training.

The restaurants will also donate 1,000 meals per week to staff working at NHS hospitals in the vicinity of the reopened restaurants.

When Will Burger King Reopen in the UK?

As of May 11th, some Burger King stores will reopen in the UK. Some stores will offer only rive-thru services, while other offer takeaway.

All Burger King outlets in the UK are supposed to reopen by May 18th.

You can find the full list in this article (source: manchestereveningnews.co.uk).

KFC and Coronavirus

On Monday, March 23rd KFC issued a statement on Twitter confirming they are closing all their UK and Ireland restaurants by Wednesday, March 25th:

As of April 16th KFC UK have a number or restaurants open in ‘Aldershot, Birmingham, Glasgow, Ipswich, London, Manchester, Portsmouth, Stockport, and Tamworth’.

In a letter posted on their website on March 18th, KFC CEO confirmed their US operations will be offering takeout and delivery only:

Starting Thursday, March 19, 2020, our restaurants across the U.S. will offer drive-thru, carryout, and delivery services only. Our dining rooms remain open for to-go/carryout only. You can order at the front counter and take your food to go, or you can order online at KFC.com and pick up your meal at the designated area at the front counter. If you don’t want leave your car, our drive thrus will continue to service you, too. Our Kentucky Fried Chicken Buckets & sides have always been perfect for eating at home, offering Sunday dinner seven days a week. And across the U.S., we’ll be offering free delivery through April 26 via KFC.com. We’re using tamper-evident seals so that your food travels safely, and with Grubhub delivery orders, you can now select the option for contact-free delivery at checkout so you have the safest experience possible.

When Will KFC Reopen in Ireland?

As of May 15th there is no official news about KFC reopening in Ireland.

When Will KFC Reopen in the UK?

KFC has started reopening some of its UK outlets from May 5th. You can find the full list of shops here.

Eddie Rocket’s and Coronavirus

Eddie Rocket’s has temporarily closed all their diners to the public until further notice.

They have a delivery service in place from selected diners:

Takeaways and Coronavirus: a Guide for Customers and Operators 1

Supermac’s and Coronavirus

They have made no official statement about COVID-19 on either website or social media but they offer free meals to members of the emergency services:

On Monday, March 23rd Supermac’s confirmed they are closing their seating areas. Stores will close until further notice by 7pm GMT on Thursday, March 26th.

On April 22nd Supermac’s confirmed the reopening of 15 stores across Ireland strictly for drive-through, delivery and collection only (source: irishmirror.ie):

All the following rules will be enforced to make sure of the safety of customers and workers;

  • all services will be contactless
  • card payment only
  • dedicated work stations for all staff
  • staff gloves will be provided
  • staff masks will be provided
  • staff temperature monitoring will take place at the commencement of each shift
  • dedicated delivery driver working area
  • dedicated drive and collect points where applicable
  • dedicated delivery and collection bags

Subway and Coronavirus

At Subway they have decided to ‘temporarily suspend in-restaurant dining in restaurants and move to a takeout-only model.

In the official statement, they also mention additional precautions to tackle COVID-19:

  • Increasing frequency of cleaning and sanitizing restaurants, especially most-touched surfaces like door handles, credit card readers, dining areas, and restrooms, so that it’s done every hour.
  • Temporarily removing dine-in sandwich baskets and serving trays, and amending our beverage refill policy to offer you a new cup with each refill.
  • Reinforcing our existing health and food safety protocols with restaurant teams, such as frequent and proper handwashing, glove use, and ensuring employees who are ill stay home and seek medical attention.
  • Making it a little easier to have a more touchless experience through www.Subway.com/Delivers with our partners DoorDash, Grubhub, Postmates and Uber Eats.

They also offer free delivery and special promotions for takeout.

On Monday, March 23rd Subway confirmed they are closing their stores in both UK and Ireland.

When Will Subway Reopen in the UK and Ireland?

As of May 12th Subway announced the reopening of 25% of its stores across UK and Ireland. Here’s the full list of outlets reopening.

Nando’s and Coronavirus

On Sunday, March 23rd Nando’s released an official statement confirming the closure of its restaurants in UK and Ireland until further notice:

On April 28th, Nando’s confirmed the reopening of six restaurants in the UK for delivery only (source: standard.co.uk):

  • Nando’s Clink Street, London, SE1 9DG, via Deliveroo
  • Nando’s Camberwell, London, SE5 8RX, via Deliveroo
  • Nando’s Canary Wharf – Jubilee Place, London, E14 5NY, via Deliveroo
  • Nando’s Gloucester Road, London, SW7 4ST, via Deliveroo
  • Nando’s Fallowfield, Manchester, M14 6SS, via Deliveroo
  • Nando’s Printworks, Manchester, M4 2BS, via Deliveroo

Pret a Manger and Coronavirus

On Saturday, March 21st Pret a Manger confirmed they were closing their 400 stores across the UK.

As of April 16th, Pret a Manger confirmed the reopening of 10 restaurants near London hospitals (source: bbc.com).

When Will Pret a Manger Reopen in the UK?

As of April 15th Pret a Manger started reopening some of its stores close to hospitals ‘to support healthcare workers’.

Abrakebabra and Coronavirus

At the time of writing, Abrakebabra has made no official statement about COVID-19 on either their website or social media.

Takeaways and Coronavirus: Fish and Chips

Leo Burdock and Coronavirus

Fish and Chip Leo Burdock issued a statement on Facebook about how their stores are dealing with COVID-19. In brief:

We have reduce our sit down area to a minimum and spaced seating.

Now in most locations have now limited it to take away and delivery service only.

Our staff are currently using gloves and hand santiser.

Disinfectant has been increased on all surfaces throughout the day.

We encourage customers to use contactless where possible as payment.

Beshoff and Coronavirus

In an official statement shared on Twitter, Beshoff Bros confirmed they are closing their stores across Co Dublin as of Monday, March 23rd:

This follows recent social media footage and pictures of long queues of people outside one of their outlets.

The posts generated controversy and concern about people not keeping social distancing, as per government advice:

Takeaways and Coronavirus: Coffee Shop Chains

Starbucks and Coronavirus

On Monday, March 23rd Starbucks confirmed the closing of their coffee shops in Ireland until further notice.

This followed the statement from Saturday, March 21st confirming the temporary closing of their coffee shops in the US and Canada for two weeks.

On Friday, March 20th Starbucks UK also confirmed they were closing their coffee shops.

When Will Starbucks Reopen in Ireland?

As of May 15th there is no official news about Starbucks reopening in Ireland.

When Will Starbucks Reopen in the UK?

Starbucks is reopening 150 of its coffee shops in the UK as of Thursday, May 14th.

Costa Coffee and Coronavirus

On Monday, March 23rd Costa Coffee issued a statement communicating they were closing their UK and Ireland coffee shops, while their ‘Costa Express Machines will continue to operate’ (source: hulldailymail.co.uk).

When Will Costa Coffee Reopen in the UK and Ireland?

Following the reopening of some outlets in late April ,Costa Coffee is reopening 46 sites across the UK as of May 15th.

Insomnia Coffee and Coronavirus

All their Ireland coffee shops are closed as of March 20th:

On April 18th, Insomnia confirmed via The Independent they were going to re-open three shops in Dublin as takeaway only.

They didn’t confirm which of they shops were going to re-open. There is also no mention of the re-opening on their social media channels.

Cafe Sol and Coronavirus

In a tweet on March 14th Cafe Sol confirmed their coffee shops are ‘continuing to trade as normal’ :

Caffe Nero and Coronavirus

When Will Caffe Nero Reopen in the UK and Ireland?

Following the reopening of seven UK sites in early may, Caffe Nero is set to reopen a further 33 stores by Friday, May 15th.

Krispy Kreme and Coronavirus

In a statement released on Monday, March 23rd Krispy Kreme CEO confirmed they were closing their stores across UK and Ireland.

When Will Krispy Kreme Reopen in the UK and Ireland?

As of May 12th Krispy Kreme is reopening some of its UK stores. More info and details on their website.

O’Briens and Coronavirus

At the time of writing, O’Briens Handcrafted Sandwiches and Cafes has made no official statement about COVID-19 on either their website or social media.

Takeaways and Coronavirus: Appendix

Takeaways and Coronavirus: Sources

https://www.theguardian.com/world/2020/mar/18/food-ordering-safe-ethical-coronavirus-with-seamless-uber-eats-should-i-get-takeaway
https://www.fsai.ie/faq/coronavirus.html
https://www.uber.com/us/en/coronavirus/
https://www.heart.co.uk/lifestyle/takeaways-coronavirus/
https://www.reuters.com/article/us-health-coronavirus-takeaway-com/takeawaycom-no-touch-delivery-in-response-to-coronavirus-idUSKBN2100QZ
https://www.yorkshireeveningpost.co.uk/read-this/can-i-still-order-takeaway-during-coronavirus-outbreak-heres-what-deliveroo-and-uber-eats-are-saying-2450278
https://www.apache.ie/coronavirus-protocol
https://www.pizzahutdelivery.ie/contact-free-delivery.php
https://www.thesun.co.uk/news/11220067/pubs-restaurants-still-do-takeaway-coronavirus/
https://www.dublinlive.ie/news/dublin-news/coronavirus-dublin-pubs-restaurants-closed-17916102
https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares
https://www.bk.com/covid19-preparedness
https://www.subway.com/en-us/SubCulture/coronavirus-and-your-safety
https://www.thesun.co.uk/news/11181178/uk-coronavirus-lockdown-time/
https://www.wsj.com/articles/a-state-by-state-guide-to-coronavirus-lockdowns-11584749351
https://www.abc.net.au/news/2020-03-22/major-coronavirus-crackdown-to-close-churches-pubs-clubs/12079610
https://nypost.com/2020/03/13/is-food-delivery-safe-during-the-coronavirus-pandemic/
https://www.thejournal.ie/supermacs-shutting-down-5054969-Mar2020/
https://www.98fm.com/news/nandos-starbucks-subway-businesses-closing-today-987384
https://www.hulldailymail.co.uk/news/uk-world-news/costa-nandos-latest-close-after-3973554
https://lovindublin.com/food/beshoff-bros-announces-temporary-closure-after-videos-of-long-queues-appear-online
https://www.rte.ie/news/coronavirus/2020/0324/1126124-what-you-need-to-know-about-new-covid-19-restrictions/
https://www.manchestereveningnews.co.uk/news/uk-news/full-list-places-can-stay-17969021
https://www.gov.uk/government/publications/further-businesses-and-premises-to-close/further-businesses-and-premises-to-close-guidance#takeaway-and-delivery-facilities-should-remain-open-and-operational
https://7news.com.au/lifestyle/health-wellbeing/mcdonalds-announces-big-restaurant-changes-amid-coronavirus-outbreak-c-748282
https://www.independent.ie/irish-news/three-insomnia-coffee-shops-open-across-dublin-from-today-with-limited-services-39138053.html
https://www.dublinlive.ie/whats-on/food-drink-news/dublin-takeaway-food-coronavirus-delivery-18003164
https://www.breakingnews.ie/discover/a-list-of-restaurants-and-takeaways-that-are-open-for-delivery-990941.html
https://www.bbc.com/news/business-52300054
https://www.fm104.ie/news/buzz/mcdonalds-issue-update-on-irish-stores-following-reopening-rumours/
https://www.irishmirror.ie/whats-on/food-drink-news/when-is-supermacs-reopening-ireland-21905656
https://www.standard.co.uk/go/london/restaurants/nandos-reopen-uk-branches-delivery-a4426051.html
https://www.nytimes.com/interactive/2020/us/states-reopen-map-coronavirus.html
https://www.aljazeera.com/news/2020/03/emergencies-closures-states-handling-coronavirus-200317213356419.html
https://www.forbes.com/sites/jamesasquith/2020/03/29/complete-state-by-state-guide-which-us-states-are-subject-to-travel-and-movement-restrictions/
https://bakeryinfo.co.uk/news/fullstory.php/aid/23049/Costa,_Subway,_Greggs,_Starbucks_and_Nero_reopen_stores.html

Takeaways and Coronavirus: Photos

https://unsplash.com/@pillepriske
https://unsplash.com/@anniespratt
https://unsplash.com/@brandaohh
https://unsplash.com/@535_productions

 

About Pasquale Mellone

Takeaways and Coronavirus: a Guide for Customers and Operators 2Founder and Head of Strategy at Increasily. He has +15 years of experience in digital marketing and has worked on multilingual projects for international brands and agencies. He currently holds a teaching role at the Digital Marketing Academy of Ireland.

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